SBI Cards

Urgently Hiring in SBI Cards

Senior Manager – Regional Sales, POS & CBSF

Kolkata, India

Regional Manager Sales- Open Market & Cobrands responsible to scale up Open Market Sales for North East locations based out of Guwahati

Regional Manager Sales- Open Market & Cobrands responsible to scale up Open Market Sales for North East locations based out of Guwahati

Senior Manager – Regional Sales, POS & CBSF

 

Manager – Area Sales, Telecalling

Kolkata, India

Manager – Area Sales, Telecalling

Manager – Area Sales, Telecalling

Manager – Area Sales, Telecalling

 

Assistant Manager – Area Sales, Banca

Pune, India

To generate credit card business through our Channel partners through liasoning with SBI Branches DGM/AGM/Branch Managers & Branch Employee. Develop relationship with Channel Partners to get more buy in at branches to support card cross selling. Responsible for driving credit card business through SBI branches across Region. FOS Management – Hiring, Training & Grooming of FOS at location.

 

To generate credit card business through our Channel partners through liasoning with SBI Branches DGM/AGM/Branch Managers & Branch Employee. Develop relationship with Channel Partners to get more buy in at branches to support card cross selling. Responsible for driving credit card business through SBI branches across Region. FOS Management – Hiring, Training & Grooming of FOS at location.

Assistant Manager – Area Sales, Banca

Assistant Manager – Area Sales, Banca

Pune, India

To generate credit card business through our Channel partners through liasoning with SBI Branches DGM/AGM/Branch Managers & Branch Employee. Develop relationship with Channel Partners to get more buy in at branches to support card cross selling. Responsible for driving credit card business through SBI branches across Region. FOS Management – Hiring, Training & Grooming of FOS at location.

 

To generate credit card business through our Channel partners through liasoning with SBI Branches DGM/AGM/Branch Managers & Branch Employee. Develop relationship with Channel Partners to get more buy in at branches to support card cross selling. Responsible for driving credit card business through SBI branches across Region. FOS Management – Hiring, Training & Grooming of FOS at location.

Assistant Manager – Area Sales, Banca

Lucknow, India

Position: – Area Sales Manager –Bareilly- Lucknow Circle

 

Position: – Area Sales Manager –Bareilly- Lucknow Circle

Assistant Manager – Area Sales, Banca

Lucknow, India

Position: – Area Sales Manager – Allahabad- Lucknow Circle

 

Position: – Area Sales Manager – Allahabad- Lucknow Circle

Deputy Vice President – Zonal Collection Manager, Recoveries North

New Delhi, India

Deputy Vice President – Zonal Recovery Manager (North)

 

Deputy Vice President – Zonal Recovery Manager (North)

Assistant Vice President – Shikhar Engagement

Bangalore, India

Candidate will be responsible for Shikhar Portfolio performance for the assigned states , based out of Bangalore.

 

Candidate will be responsible for Shikhar Portfolio performance for the assigned states , based out of Bangalore.

Manager – Corporate TMC

Bangalore, India

MBA Product and industry knowledge 3-6 years Sales experience (with min 2 years in corporate sales ) Preffered Industry – Commercial Cards /Travel &Hospitality/Banking/Payments Industry

 

MBA Product and industry knowledge 3-6 years Sales experience (with min 2 years in corporate sales ) Preffered Industry – Commercial Cards /Travel &Hospitality/Banking/Payments Industry

Assistant Manager – walk in Desk

Bangalore, India

Walk in Desk – Assistant Manager – Customer Service Role Summary Local Nodal officer at the designated location for Banking Ombudsman. Requires attending to customers walking in and resolving complaints / escalations received. Responsible for providing best possible solution to end customer. Identify root causes for escalations, suggest process improvements. Highlight to all stake holders on escalations received.

 

Walk in Desk – Assistant Manager – Customer Service Role Summary Local Nodal officer at the designated location for Banking Ombudsman. Requires attending to customers walking in and resolving complaints / escalations received. Responsible for providing best possible solution to end customer. Identify root causes for escalations, suggest process improvements. Highlight to all stake holders on escalations received.

Assistant Manager – Area Training

Bangalore, India

Internal Short Description Area training Manager for ROK. Only Male candidate. Candidate will be managing – Mysore, Mangalore & Hubli. Education – Graduate / Masters. Experience: total 4-6 years min 2.5 yrs in Sales Training and Team Management Industry : BFSI / NBFC, Pharma, FMCG Individual should be willing to travel within the city and outside also on Need basis.

 

Internal Short Description Area training Manager for ROK. Only Male candidate. Candidate will be managing – Mysore, Mangalore & Hubli. Education – Graduate / Masters. Experience: total 4-6 years min 2.5 yrs in Sales Training and Team Management Industry : BFSI / NBFC, Pharma, FMCG Individual should be willing to travel within the city and outside also on Need basis.

Senior Vice President – Lead – Credit Risk

Gurugram, India

 

  • Ensure all Credit Risk Parameters are in line with Board Approved Risk Appetite as well as SBIC Internal benchmarks • Key risk indicators and early warning triggers are identified accurately and flagged off on a timely basis • All policies are procedures are approved in a timely manner and monitored adequately

Manager – Insurance Product & Operations

Gurugram, India

Role: Product Manager – Insurance and cross sell. Qualifications: MBA/PGDBM with min 4-5 years of experience / Graduate with min 6 years of work experience – Manage complete product portfolio for different partners w.r.t. new and renewal business, New product launch, Campaigns, Partner management & reviews, Regulatory & audits, Projects, Multi tasking abilities with deadlines management – Analytical skills – Detail oriented.

 

Role: Product Manager – Insurance and cross sell. Qualifications: MBA/PGDBM with min 4-5 years of experience / Graduate with min 6 years of work experience – Manage complete product portfolio for different partners w.r.t. new and renewal business, New product launch, Campaigns, Partner management & reviews, Regulatory & audits, Projects, Multi tasking abilities with deadlines management – Analytical skills – Detail oriented.

Deputy Vice President – Project Management

Gurugram, India

-Lead the Strategy, development and deployment of all Marketing IT Projects. -Lead the Closure & Tracking Audit Related Requirements -Marketing Complaints management and Ownership -People Management

 

-Lead the Strategy, development and deployment of all Marketing IT Projects. -Lead the Closure & Tracking Audit Related Requirements -Marketing Complaints management and Ownership -People Management

Assistant Manager – Litigation

Gurugram, India

Asstt Manager -FRM Litigation, is role mainly looking after the Fraud Risk litigations of the company. the role involves filing of police complaints, appearance before the Police authorities Pan India, appearance before Courts. assist in recovery of amounts involved in frauds, keeping record of the police complaints and appropriate tracker for the same. Person must be LLB with 2-3 years experience in handling similar job profile, qualified to practice as an Advocate

 

Asstt Manager -FRM Litigation, is role mainly looking after the Fraud Risk litigations of the company. the role involves filing of police complaints, appearance before the Police authorities Pan India, appearance before Courts. assist in recovery of amounts involved in frauds, keeping record of the police complaints and appropriate tracker for the same. Person must be LLB with 2-3 years experience in handling similar job profile, qualified to practice as an Advocate

Manager – Program Management

Gurugram, India

This position will be part of Business Excellence team. This teams works with its stakeholders on a broad range of business deliverables and issues across all functions majorly covering operational strategy and Technological advancements. Individual will be involved in driving process Improvement and efficiency through several strategic and tactical level projects aligned to the various lines of businesses and delivery teams. Incumbent will work towards establishing and maintaining delivery performance measurement system, driving Six Sigma knowledge, building the culture of continuous improvement and driving key business improvement initiatives through application of Project Management methodologies. Supporting design, Mobilization and execution of medium to large programs/projects, managing most of the dimensions of Business Excellence Team

 

This position will be part of Business Excellence team. This teams works with its stakeholders on a broad range of business deliverables and issues across all functions majorly covering operational strategy and Technological advancements. Individual will be involved in driving process Improvement and efficiency through several strategic and tactical level projects aligned to the various lines of businesses and delivery teams. Incumbent will work towards establishing and maintaining delivery performance measurement system, driving Six Sigma knowledge, building the culture of continuous improvement and driving key business improvement initiatives through application of Project Management methodologies. Supporting design, Mobilization and execution of medium to large programs/projects, managing most of the dimensions of Business Excellence Team

Senior Manager – Products

Gurugram, India

Qualifications:– MBA degree from any reputed and recognized university/institution – Overall work experience of 6 to 8 years – Experience of Credit Cards or Financial services domain is an added advantage – 6 to 8 years of progressive growth of responsibilities in financial services product management, including roles such as product development, cross sell products, portfolio management and assisting with P&L management. – Should also be able to demonstrate effective grasp of the operational and regulatory environment in which he/she operates. – Excellent execution and Analytical skills – Ability to work in cross functional environment and create synergies – Proven experience in launching of new products delivering effective, creative and innovative products. – Proven ability to operate successfully across multiple groups and business owners.

 

Qualifications:– MBA degree from any reputed and recognized university/institution – Overall work experience of 6 to 8 years – Experience of Credit Cards or Financial services domain is an added advantage – 6 to 8 years of progressive growth of responsibilities in financial services product management, including roles such as product development, cross sell products, portfolio management and assisting with P&L management. – Should also be able to demonstrate effective grasp of the operational and regulatory environment in which he/she operates. – Excellent execution and Analytical skills – Ability to work in cross functional environment and create synergies – Proven experience in launching of new products delivering effective, creative and innovative products. – Proven ability to operate successfully across multiple groups and business owners.

Deputy Vice President – Policy,Risk & Compliance

Gurugram, India

Information risk personnel with relevant industry and domain experience for managing Policy, Risk & Compliance within Information Security function and to lead and manage Information & Cyber Security Policy, procedure, Security metric & compliance, security awareness including security risks to SBI card environment

 

Information risk personnel with relevant industry and domain experience for managing Policy, Risk & Compliance within Information Security function and to lead and manage Information & Cyber Security Policy, procedure, Security metric & compliance, security awareness including security risks to SBI card environment

Assistant Vice President – Merchant EMI

Gurugram, India

MBA with 7 – 8 years of experience 2 to 3 years of experience in EMI related products preferred

 

MBA with 7 – 8 years of experience 2 to 3 years of experience in EMI related products preferred

Senior Manager – Risk Modeling

Gurugram, India

Looking for a Credit Risk Modeler with 5+ years of experience in developing credit risk scorecards (application, behavior, collections, etc. ) with strong expertise in Machine Learning Algorithms, and fluent in R/Python

 

Looking for a Credit Risk Modeler with 5+ years of experience in developing credit risk scorecards (application, behavior, collections, etc. ) with strong expertise in Machine Learning Algorithms, and fluent in R/Python

Senior Executive – Insurance & Cross-Sell Operations

Gurugram, India

Ensure Wing-to-Wing Resolutions of Insurance related cases received with utmost accuracy. Portfolio Management & responsible towards reducing inflows in respective portfolio. Maintain reports / MIS / dashboards for the activities handled to monitor performance and progress. Ensure completion of cases within timelines. Validate and to Publish CCRP report on weekly and monthly basis. To ensure all escalated cases received on e-mail should be reverted/acknowledged within time.   TAT Bust cases – Liaise with Insurer/partner for status of cancellation /retention and refund to ensure 0 TAT burst. To be sensitive towards complaints and adhere timelines, should co-ordinate with cross functions to get necessary resolution, requires follow-ups and influencing decisions.

 

Ensure Wing-to-Wing Resolutions of Insurance related cases received with utmost accuracy. Portfolio Management & responsible towards reducing inflows in respective portfolio. Maintain reports / MIS / dashboards for the activities handled to monitor performance and progress. Ensure completion of cases within timelines. Validate and to Publish CCRP report on weekly and monthly basis. To ensure all escalated cases received on e-mail should be reverted/acknowledged within time.   TAT Bust cases – Liaise with Insurer/partner for status of cancellation /retention and refund to ensure 0 TAT burst. To be sensitive towards complaints and adhere timelines, should co-ordinate with cross functions to get necessary resolution, requires follow-ups and influencing decisions.

Assistant Vice President – Lead – Model Monitoring

Gurugram, India

Own and manage the Model Governance policy and process for Risk and Collections models as a first line of defence

 

Own and manage the Model Governance policy and process for Risk and Collections models as a first line of defence

Manager – Cobrands BD

Gurugram, India

Manager – CoBrand BD

 

Manager – CoBrand BD

Senior Manager – Network & Endpoint Security Specialist

Gurugram, India

Position Purpose: – The team is currently looking for an IT Security Professional, in order to support strongly the PAM activities. – In particular, the new joiner will help managing the PAM solution (Arcos) by being able to L1 to L3 on it. The position also require to bringing the topic to another level with automation of controls, installation and configuration. Finally, the new joiner will fully be part of the PAM team and will have the opportunity to expand the scope of activities within the team.

 

Position Purpose: – The team is currently looking for an IT Security Professional, in order to support strongly the PAM activities. – In particular, the new joiner will help managing the PAM solution (Arcos) by being able to L1 to L3 on it. The position also require to bringing the topic to another level with automation of controls, installation and configuration. Finally, the new joiner will fully be part of the PAM team and will have the opportunity to expand the scope of activities within the team.

Senior Manager – Fraud Strategy Manager

Gurugram, India

Transaction Fraud Management Strategy

 

Transaction Fraud Management Strategy

Senior Manager – Digital Marketing

Gurugram, India

Senior Manager – Digital Marketing team (Website)

 

Senior Manager – Digital Marketing team (Website)

Senior Manager – Vendor Security Risk Specialist

Gurugram, India

Vendor Risk Management and Project Management

 

Vendor Risk Management and Project Management

Senior Manager – Marketing Analytics

Gurugram, India

Support the marketing rewards team through analytics by providing insights and recommendations

 

Support the marketing rewards team through analytics by providing insights and recommendations

Assistant Vice President – Brand Communications

Gurugram, India

Actively handle key business initiatives across various departments: Core Cards, E-apply, Banca Channel & Digital Marketing Design & Implement ATL Communication Campaigns as per business needs BTL creative/content development across verticals for various media Responsible for development of end to end product communication for core credit cards Manage & implement product launch events and other customer engagement programs and events Manage day-to-day coordination with creative agencies on regular jobs, briefing and de-briefing on creatives Maintain Project tracker and proactively manage internal stakeholders and creative agency to ensure timely execution Ensure all Brand related SOPs are followed and auditable records of communication are maintained Ensure brand standards and guidelines are consistently implemented across all communication elements Managing budgeting & accounting process for expense line and ensure optimum utilization

 

Actively handle key business initiatives across various departments: Core Cards, E-apply, Banca Channel & Digital Marketing Design & Implement ATL Communication Campaigns as per business needs BTL creative/content development across verticals for various media Responsible for development of end to end product communication for core credit cards Manage & implement product launch events and other customer engagement programs and events Manage day-to-day coordination with creative agencies on regular jobs, briefing and de-briefing on creatives Maintain Project tracker and proactively manage internal stakeholders and creative agency to ensure timely execution Ensure all Brand related SOPs are followed and auditable records of communication are maintained Ensure brand standards and guidelines are consistently implemented across all communication elements Managing budgeting & accounting process for expense line and ensure optimum utilization

Senior Manager – Vendor Security Risk Specialist

Gurugram, India

Vendor Risk Management and Project Management

 

Vendor Risk Management and Project Management

Assistant Manager – Sales Analytics

Gurugram, India

Corporate Card Portfolio Analysis

 

Corporate Card Portfolio Analysis

Senior Manager – Risk Modeling

Gurugram, India

Looking for a Credit Risk Modeler with 5+ years of experience in developing credit risk scorecards (application, behavior, collections, etc. ) with strong expertise in Machine Learning Algorithms, and fluent in R/Python

 

Looking for a Credit Risk Modeler with 5+ years of experience in developing credit risk scorecards (application, behavior, collections, etc. ) with strong expertise in Machine Learning Algorithms, and fluent in R/Python

Senior Manager – Credit Risk Infrastructure

Gurugram, India

Senior Manager – Credit Risk Infrastructure – Post Acquisition

 

Senior Manager – Credit Risk Infrastructure – Post Acquisition

Assistant Manager – Sales Analytics

Gurugram, India

Sales Data analytics and expense management

 

Sales Data analytics and expense management

Manager – Relationship Manager, Super Premium

Gurugram, India

This is a frontline sales position and is responsible for achieving monthly & annual sales targets of a Super Premium card directly to NHIs, CXOs and other such good profile customers & opinion makers in the society

 

This is a frontline sales position and is responsible for achieving monthly & annual sales targets of a Super Premium card directly to NHIs, CXOs and other such good profile customers & opinion makers in the society

Manager – Relationship Manager, Super Premium

Gurugram, India

  1. This is a frontline sales position and is responsible for achieving monthly & annual sales targets of a Super Premium card directly to NHIs, CXOs and other such good profile customers & opinion makers in the society

 

  1. This is a frontline sales position and is responsible for achieving monthly & annual sales targets of a Super Premium card directly to NHIs, CXOs and other such good profile customers & opinion makers in the society

Assistant Manager – Operational Risk

Gurugram, India

Operational Risk Management Role

 

Operational Risk Management Role

Assistant Manager – Incident Analyst

Gurugram, India

Information Security Incident Management skill needed for monitoring, review, triage, investigation and reporting of Information Security Incidents getting recorded/notified through various sources.

 

Information Security Incident Management skill needed for monitoring, review, triage, investigation and reporting of Information Security Incidents getting recorded/notified through various sources.

Assistant Manager – Incident Analyst

Gurugram, India

Information Security Incident Management skill needed for monitoring, review, triage, investigation and reporting of Information Security Incidents getting recorded/notified through various sources.

 

Information Security Incident Management skill needed for monitoring, review, triage, investigation and reporting of Information Security Incidents getting recorded/notified through various sources.

Manager – Area Sales, POS & CBSF

Secunderabad, India

Managing sales and distribution of co brand partners

 

Managing sales and distribution of co brand partners

Manager – Area Sales, Co Brands Fulfillment & Storefront

Secunderabad, India

Area Sales Manager – East & West Godavari – Base location Rajahmundry

 

Area Sales Manager – East & West Godavari – Base location Rajahmundry

Senior Manager – Litigation

Chennai, India

manage and monitor litigation of South zone, TamilNadu, Kerala, Karnataka, etc. should have a zeal for committement towards litigation. a seasoned professional having hands on experience in litigation. appearance before Courts, drafting pleadings, able to work analytically regarding analysis of the various types of disputes before the Courts. have to appear before the police authorities and to draft and file Court cases. to defend the litigations filed against the company. LLB must. qualified to be an Advocate, 5-7 years of experience.

 

manage and monitor litigation of South zone, TamilNadu, Kerala, Karnataka, etc. should have a zeal for committement towards litigation. a seasoned professional having hands on experience in litigation. appearance before Courts, drafting pleadings, able to work analytically regarding analysis of the various types of disputes before the Courts. have to appear before the police authorities and to draft and file Court cases. to defend the litigations filed against the company. LLB must. qualified to be an Advocate, 5-7 years of experience.

Senior Executive – Customer Services, T1 Service

Chennai, India

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Telugu”

 

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Telugu”

Senior Executive – Customer Services, T1 Service

Chennai, India

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Telugu”

 

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Telugu”

Executive – Customer Services, T1 Service

Chennai, India

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Kannada”

 

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Kannada”

Executive – Customer Services, T1 Service

Chennai, India

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Telugu”

 

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Telugu”

Executive – Customer Services, T1 Service

Chennai, India

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Telugu”

 

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Telugu”

Senior Executive – Customer Services, T1 Service

Chennai, India

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Telugu”

 

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Telugu”

Executive – Customer Services, T1 Service

Chennai, India

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Telugu”

 

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Telugu”

Executive – Customer Services, T1 Service

Chennai, India

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Kannada”

 

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Kannada”

Senior Executive – Customer Services, T1 Service

Chennai, India

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Telugu”

 

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Telugu”

Executive – Retention & Activation, Onboarding

Chennai, India

Make outbound/take inbound calls and communicate card features and benefits to the customer

 

Make outbound/take inbound calls and communicate card features and benefits to the customer

Executive – Retention & Activation, Onboarding

Chennai, India

Make outbound/take inbound calls and communicate card features and benefits to the customer

 

Make outbound/take inbound calls and communicate card features and benefits to the customer

Executive – Customer Services, T1 Service

Chennai, India

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Telugu”

 

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Telugu”

Executive – Customer Services, T1 Service

Chennai, India

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Malayalam”

 

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Malayalam”

Senior Executive – Customer Services, T1 Service

Chennai, India

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Kannada”

 

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Kannada”

Senior Executive – Customer Services, T1 Service

Chennai, India

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Kannada”

 

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Kannada”

Executive – Retention & Activation, Onboarding

Chennai, India

Make outbound/take inbound calls and communicate card features and benefits to the customer

 

Make outbound/take inbound calls and communicate card features and benefits to the customer

Executive – Retention & Activation, Onboarding

Chennai, India

Make outbound/take inbound calls and communicate card features and benefits to the customer

 

Make outbound/take inbound calls and communicate card features and benefits to the customer

Executive – Retention & Activation, Onboarding

Chennai, India

Make outbound/take inbound calls and communicate card features and benefits to the customer

 

Make outbound/take inbound calls and communicate card features and benefits to the customer

Executive – Customer Services, T1 Service

Chennai, India

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Telugu”

 

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Telugu”

Executive – Retention & Activation, Onboarding

Chennai, India

Make outbound/take inbound calls and communicate card features and benefits to the customer

 

Make outbound/take inbound calls and communicate card features and benefits to the customer

Executive – Retention & Activation, Onboarding

Chennai, India

Make outbound/take inbound calls and communicate card features and benefits to the customer

 

Make outbound/take inbound calls and communicate card features and benefits to the customer

Executive – Customer Services, T1 Service

Chennai, India

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Kannada”

 

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Kannada”

Executive – Customer Services, T1 Service

Chennai, India

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Malayalam”

 

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Malayalam”

Executive – Customer Services, T1 Service

Chennai, India

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Telugu”

 

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Telugu”

Executive – Customer Services, T1 Service

Chennai, India

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Telugu”

 

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Telugu”

Executive – Customer Services, T1 Service

Chennai, India

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Kannada”

 

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Kannada”

Executive – Customer Services, T1 Service

Chennai, India

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Kannada”

 

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Kannada”

Executive – Customer Services, T1 Service

Chennai, India

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Telugu”

 

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Telugu”

Executive – Customer Services, T1 Service

Chennai, India

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Telugu”

 

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Telugu”

Executive – Customer Services, T1 Service

Chennai, India

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Kannada”

 

” Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to contribute to cross sell targets through inbound as well as outbound channels. Job requires Compliant to Business Policy, processes and procedures. Need to take additional responsibilities & identify process gaps on process improvement and better customer experience Must have Qualification- Graduation from recognized University & Proficiency in Spoken Kannada”

Assistant Manager – Area Sales, Banca

Chennai, India

ASM-BANCA

 

ASM-BANCA

Senior Manager – Service Delivery Manager

Gurugram, India

Govern the Service Life cycle in Middleware w.r.t. Change Management, Configuration Management, Deployment, Troubleshooting etc. Role would be responsible for managing the SPInE support and operation activity.

 

Govern the Service Life cycle in Middleware w.r.t. Change Management, Configuration Management, Deployment, Troubleshooting etc. Role would be responsible for managing the SPInE support and operation activity.

Senior Manager – Data Privacy

Gurugram, India

‘ – Understanding of regulatory data privacy compliance, Information security or audit background is must – Monitor marketplace trends and experiences on security, audit and control issues. – Understand security controls from a people, process and technology perspective. – Should be familiar with standard security processes and guidelines. – Ability to interact and work with various senior stakeholders. Manage congruent relationships among different teams. – Excellent written & verbal communication & presentation skills. – PCI-DSS, ISO27001 & audit experience. Strong ability to devise, drive and implement standard processes and best practices (both from security and risk perspective) for all the suppliers. – Ability to lead, collaborate, challenge and influence peers. Passion for project based execution and process improvement. – Excellent Documentation, Communication, presentation, interpersonal and leadership Skills

 

‘ – Understanding of regulatory data privacy compliance, Information security or audit background is must – Monitor marketplace trends and experiences on security, audit and control issues. – Understand security controls from a people, process and technology perspective. – Should be familiar with standard security processes and guidelines. – Ability to interact and work with various senior stakeholders. Manage congruent relationships among different teams. – Excellent written & verbal communication & presentation skills. – PCI-DSS, ISO27001 & audit experience. Strong ability to devise, drive and implement standard processes and best practices (both from security and risk perspective) for all the suppliers. – Ability to lead, collaborate, challenge and influence peers. Passion for project based execution and process improvement. – Excellent Documentation, Communication, presentation, interpersonal and leadership Skills

 

Assistant Manager – Process Training

Gurugram, India

A Functional Trainer is responsible for all the training requirements of an FTE.

 

A Functional Trainer is responsible for all the training requirements of an FTE.

 

Senior Executive – Value Servicing, CEO & CSH Desk

Gurugram, India

Role Summary Resolving complaints / escalations received through different channels – CEO ID, Customer Service head ID and Nodal ID through calls and emails. Responsible for providing best possible solution to end pending customer Issues and ensure wing to wing closure.

 

Role Summary Resolving complaints / escalations received through different channels – CEO ID, Customer Service head ID and Nodal ID through calls and emails. Responsible for providing best possible solution to end pending customer Issues and ensure wing to wing closure.

 

Senior Executive – Chargeback

Gurugram, India

SBI Card Job Description Format Position Sr. Exec – Chargeback Product / Function Chargeback Location Gurgaon Band 5 Designation of Reporting Manager Assistant Manager – Chargeback Team Size – Direct Reports – Level NA

 

SBI Card Job Description Format Position Sr. Exec – Chargeback Product / Function Chargeback Location Gurgaon Band 5 Designation of Reporting Manager Assistant Manager – Chargeback Team Size – Direct Reports – Level NA

 

Senior Executive – Contact Center, Social Media

Gurugram, India

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

 

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

 

Senior Executive – Contact Center, Social Media

Gurugram, India

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

 

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

 

Executive – Customer Services, T1 Service

Gurugram, India

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

 

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

Senior Executive – Contact Center, Social Media

Gurugram, India

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

 

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

Senior Executive – Contact Center, Social Media

Gurugram, India

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

 

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

Senior Executive – Contact Center, Social Media

Gurugram, India

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

 

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

Senior Executive – Contact Center, Social Media

Gurugram, India

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

 

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

Executive – Customer Services, T1 Service

Gurugram, India

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

 

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

Executive – Customer Services, T1 Service

Gurugram, India

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

 

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

Assistant Vice President – Project Manager 2 (WFM Platform SME)

Gurugram, India

Role is responsible for overall Contact Center Management for driving projects delivery for Voice Bot and Speech analytics platforms and also manages 24 X 7 operations support vertical for Work force Optimization, Voice Bot and Speech Analytics platforms.

 

Role is responsible for overall Contact Center Management for driving projects delivery for Voice Bot and Speech analytics platforms and also manages 24 X 7 operations support vertical for Work force Optimization, Voice Bot and Speech Analytics platforms.

Deputy Vice President – Data Scientist

Gurugram, India

DVP – Data Scientist Position

 

DVP – Data Scientist Position

Assistant Manager – Nodal Desk

Gurugram, India

Lead a team of escalation desk to deliver best in class customer experience. Leverage a wide range of coaching and change management techniques to help in delivering the overall targets.

 

Lead a team of escalation desk to deliver best in class customer experience. Leverage a wide range of coaching and change management techniques to help in delivering the overall targets.

Senior Executive – Value Servicing, Nodal Desk

Gurugram, India

Resolving complaints / escalations received through different channels – CEO ID, Customer Service head ID and Nodal ID through calls and emails.

 

Resolving complaints / escalations received through different channels – CEO ID, Customer Service head ID and Nodal ID through calls and emails.

Senior Executive – Logistics

Gurugram, India

Ability to identify potential improvements to facilities processes and works to eliminate waste. Ability to work both independently and effectively with the facilities team. Lead a team which includes outsourced operational staff & Ensure on time and quality in output of services across facilities in accordance to the compliance guidelines and local laws

 

Ability to identify potential improvements to facilities processes and works to eliminate waste. Ability to work both independently and effectively with the facilities team. Lead a team which includes outsourced operational staff & Ensure on time and quality in output of services across facilities in accordance to the compliance guidelines and local laws

Assistant Manager – Process Training

Gurugram, India

Functional trainer is required for FTE training

 

Functional trainer is required for FTE training

Executive – Recoveries

Gurugram, India

Executive Recoveries

 

Executive Recoveries

Executive – Recoveries

Assistant Manager – Chatbot

Gurugram, India

Managing Oprational Responsibilities For SBI Cards Artficial Intelligent Bot ILA

 

Managing Oprational Responsibilities For SBI Cards Artficial Intelligent Bot ILA

Senior Manager – Chargeback

Gurugram, India

Processing & KPI adherence: 1. Lead the Overall Processing & other key areas for the Chargeback Lifecycle which includes below portfolios – Inhouse Processing ( Second Stage /Repeat / Escalations ( BO / Nodal / Regulators / Others) / Auth vs Settlement/ BT VMT – Inhouse RPA for chargeback processing – Outsourced processing at CNX which includes ( First Chargeback stage & Pre chargeback ( Dispute Creation ) – Outsourced Email & escalation channel at IGS – Digital Channels ( Web/ Mobile App ) – Complaint Management & Resolution – Network Management & Relationship – Training & develpoment

 

Processing & KPI adherence: 1. Lead the Overall Processing & other key areas for the Chargeback Lifecycle which includes below portfolios – Inhouse Processing ( Second Stage /Repeat / Escalations ( BO / Nodal / Regulators / Others) / Auth vs Settlement/ BT VMT – Inhouse RPA for chargeback processing – Outsourced processing at CNX which includes ( First Chargeback stage & Pre chargeback ( Dispute Creation ) – Outsourced Email & escalation channel at IGS – Digital Channels ( Web/ Mobile App ) – Complaint Management & Resolution – Network Management & Relationship – Training & develpoment

Senior Executive – CCRP Validation

Gurugram, India

Position opened for CCRP Validation under complaint management process in customer services unit

 

Position opened for CCRP Validation under complaint management process in customer services unit

Senior Executive – Corporate Customer Management

Gurugram, India

Senior Executive -Processing Support

 

Senior Executive -Processing Support

Assistant Manager – Value Servicing, CEO & CSH

Gurugram, India

Deliver optimum productivity with Quality response • Planning and implementation at Inventory management and maintain service level components”

 

Deliver optimum productivity with Quality response • Planning and implementation at Inventory management and maintain service level components”

Assistant Manager – Process Training

Gurugram, India

A Functional Trainer is responsible for all the training requirements of an FTE.

 

A Functional Trainer is responsible for all the training requirements of an FTE.

Senior Executive – Value Servicing, Nodal Desk

Gurugram, India

Resolving complaints / escalations received through different channels – CEO ID, Customer Service head ID and Nodal ID through calls and emails.

 

Resolving complaints / escalations received through different channels – CEO ID, Customer Service head ID and Nodal ID through calls and emails.

Senior Executive – Corporate Customer Management

Gurugram, India

Responsible for 100% adherence of corporate documents as per the checklist for each Corporate. ROC Registration for Seucred – FD cases as per the mandate Executing Fresh Agreement, Renewal Agreement, Addendum as per Approval received/SLA Bank Guarantee Validation and maintenance of database. Ensuring process followed for sending communications to corporates/co-ordinate for corporate renewal documents Ensure timely renewal and tracking or Secured cases – Fixed Deposit, Bank Guarantee Responsible for maintaining the Corporate Maintenance file, RISK data. Responsible for managing w-w tracking of corporate documents. Stakeholder management & Corporate relationship management 100% accuracy while executing any corporate setups. 100% accuracy for Security Validtion & Renewal

 

Responsible for 100% adherence of corporate documents as per the checklist for each Corporate. ROC Registration for Seucred – FD cases as per the mandate Executing Fresh Agreement, Renewal Agreement, Addendum as per Approval received/SLA Bank Guarantee Validation and maintenance of database. Ensuring process followed for sending communications to corporates/co-ordinate for corporate renewal documents Ensure timely renewal and tracking or Secured cases – Fixed Deposit, Bank Guarantee Responsible for maintaining the Corporate Maintenance file, RISK data. Responsible for managing w-w tracking of corporate documents. Stakeholder management & Corporate relationship management 100% accuracy while executing any corporate setups. 100% accuracy for Security Validtion & Renewal

Manager – Analytics & Strategy

Gurugram, India

Manager – Analytics (Collections)

 

Manager – Analytics (Collections)

Assistant Manager – Value Servicing, CEO & CSH

Gurugram, India

“• Deliver optimum productivity with Quality response • Planning and implementation at Inventory management and maintain service level components”

 

“• Deliver optimum productivity with Quality response • Planning and implementation at Inventory management and maintain service level components”

Executive – Customer Services, T1 Service

Gurugram, India

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

 

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

Executive – Customer Services, T1 Service

Gurugram, India

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

 

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

Executive – Customer Services, T1 Service

Gurugram, India

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

 

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

Executive – Customer Services, T1 Service

Gurugram, India

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

 

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

Executive – Customer Services, T1 Service

Gurugram, India

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

 

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

Executive – Customer Services, T1 Service

Gurugram, India

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

 

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

Executive – Customer Services, T1 Service

Gurugram, India

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

 

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

Executive – Customer Services, T1 Service

Gurugram, India

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

 

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

Executive – Customer Services, T1 Service

Gurugram, India

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

 

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

Senior Manager – RPA Support Specialist

Gurugram, India

Looking for RPA Service Delivery manager at Senior Manager level to handle production support of RPA vertical. Tools in scope NICE and UiPath RPA platforms.

 

Looking for RPA Service Delivery manager at Senior Manager level to handle production support of RPA vertical. Tools in scope NICE and UiPath RPA platforms.

Executive – Customer Services, T1 Service

Gurugram, India

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

 

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

Senior Executive – Contact Center, Social Media

Gurugram, India

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

 

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

Senior Executive – Contact Center, Social Media

Gurugram, India

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

 

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

Senior Executive – Contact Center, Social Media

Gurugram, India

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

 

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

Senior Executive – Contact Center, Social Media

Gurugram, India

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

 

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

Assistant Vice President – Technology Specialist

Gurugram, India

Technology Specialist in Java/J2EE/Web Service

 

Technology Specialist in Java/J2EE/Web Service

Assistant Vice President – Infrastructure Security SME

Gurugram, India

The IT Infrastructure Security Operations SME, under the guidance of IT Security Operation leader serves a critical SME role for the Execution, Implementation and Operations of the IT Infrastructure Security, Vulnerability Management, and Patch management. He is responsible for managing the IT Security posture of Network Devices, Servers, Storage, Operating System. Managing the overall IT Infrastructure Security and management of all Security Solution platforms.

 

The IT Infrastructure Security Operations SME, under the guidance of IT Security Operation leader serves a critical SME role for the Execution, Implementation and Operations of the IT Infrastructure Security, Vulnerability Management, and Patch management. He is responsible for managing the IT Security posture of Network Devices, Servers, Storage, Operating System. Managing the overall IT Infrastructure Security and management of all Security Solution platforms.

Senior Executive – Chargeback

Gurugram, India

SBI Card Job Description Format Position Sr. Exec – Chargeback Product / Function Chargeback Location Gurgaon Band 5 Designation of Reporting Manager AM/ Manager – Chargeback Team Size – Direct Reports – Level NA

 

SBI Card Job Description Format Position Sr. Exec – Chargeback Product / Function Chargeback Location Gurgaon Band 5 Designation of Reporting Manager AM/ Manager – Chargeback Team Size – Direct Reports – Level NA

Assistant Manager – Audit & Training

India

Wing to wing tracking and closure of the identified gaps and observations while monitoring and ensuring rectifying of the errors highlighted through rigorous follow up within TAT

 

Wing to wing tracking and closure of the identified gaps and observations while monitoring and ensuring rectifying of the errors highlighted through rigorous follow up within TAT

Assistant Vice President – Network Enterprise Architect

Gurugram, India

“Network Enterprsie Architect provides technical expertise,design, build and run an agile, scalable IT infrastructure that is standardized and optimized to deliver operational efficiencies, improve employee and workplace performance and meet dynamic business demands and recommendations to executive management for new technologies in response to business needs.The Architect works with internal teams to evaluate and design solutions for business requirements which will integrate with and enhance the network. The architect applies complex design principles and methodology to ensure cost-effective and optimal use of resources and technology without jeopardizing network integrity.

 

“Network Enterprsie Architect provides technical expertise,design, build and run an agile, scalable IT infrastructure that is standardized and optimized to deliver operational efficiencies, improve employee and workplace performance and meet dynamic business demands and recommendations to executive management for new technologies in response to business needs.The Architect works with internal teams to evaluate and design solutions for business requirements which will integrate with and enhance the network. The architect applies complex design principles and methodology to ensure cost-effective and optimal use of resources and technology without jeopardizing network integrity.

Executive – Customer Services, T1 Service

Gurugram, India

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

 

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

Executive – Customer Services, T1 Service

Gurugram, India

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

 

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

Assistant Manager – Escalation Desk

Gurugram, India

Role Summary Resolving complaints / escalations received through different channels. Responsible for providing best possible solution to end customer. Identify root causes for escalations, suggest process improvements. Highlight to all stakeholders on escalations received. Liaison with other departments on RCA’s for closure for better service delivery. Ensure overall effective and efficient service delivery. Ensure sub processes CTQ’s and deliverables.

 

Role Summary Resolving complaints / escalations received through different channels. Responsible for providing best possible solution to end customer. Identify root causes for escalations, suggest process improvements. Highlight to all stakeholders on escalations received. Liaison with other departments on RCA’s for closure for better service delivery. Ensure overall effective and efficient service delivery. Ensure sub processes CTQ’s and deliverables.

Senior Manager – Strategic Projects

Gurugram, India

The role is of Technical Project Manager for managing Strategic Project for Credit Card Origination Platform with minimum 8 years of Experience .

 

The role is of Technical Project Manager for managing Strategic Project for Credit Card Origination Platform with minimum 8 years of Experience .

Senior Executive – Contact Center, Social Media

Gurugram, India

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

 

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

Senior Executive – Contact Center, Social Media

Gurugram, India

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

 

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

Senior Executive – Contact Center, Social Media

Gurugram, India

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

 

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

Assistant Vice President – Fraud Control, Authorization & Service Policy

Gurugram, India

“1. Maintaing authorization rate above defined benchmarks 2. Minimize transaction frauds (on international online) 3. Zero-error execution of policies and processes

 

“1. Maintaing authorization rate above defined benchmarks 2. Minimize transaction frauds (on international online) 3. Zero-error execution of policies and processes

Senior Executive – Contact Center, Social Media

Gurugram, India

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

 

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

Senior Executive – Customer Services, Super Premium

Gurugram, India

Would be part of Super Premium team in customer services specializing in managing relationship of Super Premium Card holders

 

Would be part of Super Premium team in customer services specializing in managing relationship of Super Premium Card holders

Executive – Customer Services, T1 Service

Gurugram, India

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

 

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

Executive – Customer Services, T1 Service

Gurugram, India

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

 

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

Executive – Customer Services, T1 Service

Gurugram, India

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

 

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

Executive – Customer Services, T1 Service

Gurugram, India

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

 

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

Executive – Customer Services, T1 Service

Gurugram, India

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

 

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

Executive – Customer Services, T1 Service

Gurugram, India

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

 

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

Senior Executive – Contact Center, Social Media

Gurugram, India

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

 

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

Assistant Vice President – Project Manager 2 (Application Security SME)

Gurugram, India

The IT Application Security Operations SME, under the guidance of IT Security Operation leader serves a critical SME role for the Execution, Implementation and Operations of the Application Security which includes F5 WAF (web application firewall) operation support, expert knowledge on OWASP, application security, Non-OS Vulnerability Management. Under the support of CTO/CISO / InfoSec team, he is managing the Application Security operational support as per the defined functional & company strategy, goals, and performance objectives Candidate have WAF related expert certification (F5- BIG-IP ASM specialist or F5- Security certification),Application security or OWASP related certifications, Certified Application Security Engineer/expert (CASE)

 

The IT Application Security Operations SME, under the guidance of IT Security Operation leader serves a critical SME role for the Execution, Implementation and Operations of the Application Security which includes F5 WAF (web application firewall) operation support, expert knowledge on OWASP, application security, Non-OS Vulnerability Management. Under the support of CTO/CISO / InfoSec team, he is managing the Application Security operational support as per the defined functional & company strategy, goals, and performance objectives Candidate have WAF related expert certification (F5- BIG-IP ASM specialist or F5- Security certification),Application security or OWASP related certifications, Certified Application Security Engineer/expert (CASE)

Vice President – Performance Management System

Gurugram, India

Vice President – Performance Management System

 

Vice President – Performance Management System

Assistant Vice President – Information Security Operations

Gurugram, India

Information Security Operations: A- Lead and manage Security Operations Center (SOC) & Incident Response B- Vendor Management C- People management

 

Information Security Operations: A- Lead and manage Security Operations Center (SOC) & Incident Response B- Vendor Management C- People management

Executive – Customer Services, T1 Service

Gurugram, India

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

 

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

Executive – Customer Services, T1 Service

Gurugram, India

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

 

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

Assistant Manager – Chargeback

Gurugram, India

Position Assistant Manager – AM – High Ageing Product / Function Chargeback Location Gurgaon Band 5 Designation of Reporting Manager Manager – Chargeback Team Size – Direct Reports – Level NA

 

Position Assistant Manager – AM – High Ageing Product / Function Chargeback Location Gurgaon Band 5 Designation of Reporting Manager Manager – Chargeback Team Size – Direct Reports – Level NA

Senior Executive – Marketing Operations

Gurugram, India

 

  • Ensure daily productivity metrics for customer complaint resolution within TAT & accuracy as per targets defined. • Liaising with Internal/External stakeholders (agency) for effective query & complaint resolution within timelines. • Handling customer queries and escalations. • Reconciliation activities for agency payouts. • Analysis and reporting of repeat complaints. Liaising with teams for resolution. • Maintenance of process dashboards for business reporting purposes. • Conference calls with agencies on regular basis for driving complaint resolution. • Managing fulfillment of marketing offers .

Senior Manager – Process Training

India

Senior Manager- Content Management

 

Senior Manager- Content Management

Assistant Manager – Marketing Ops

Gurugram, India

Process KPIs, Accelerated Response & Resolution TAT, Productivity -100%, Delivering Quality of services, zero escalation/Repeats. – 20% Timely offer fulfillments – Monitoring of files, highlight if any issues identified, process gap, improvement ideas/ zero stock out issues – 40% 100% Financial Reconciliation to ensure there should not be any open items. – 20% Projects for process improvement / Driving RCAs / Complaint analysis/ Training/Floor Communication – 10% Timely Creation of business SOP’s with timely updation – 10% Strong Process knowledge of SBI card product and process. Strong analytical & presentation skills. Excellent verbal and written skills. Must be a quick thinker and be able to think of solutions to customer problems instantly. Ability to maintain excellent customer relations Must be organized and meticulous in work. Proficiency in MS Word, Excel & Powerpoint would be preferred. Graduate in any stream 3 – 5 Years experience of minimum 3 years in Credit card industry

 

Process KPIs, Accelerated Response & Resolution TAT, Productivity -100%, Delivering Quality of services, zero escalation/Repeats. – 20% Timely offer fulfillments – Monitoring of files, highlight if any issues identified, process gap, improvement ideas/ zero stock out issues – 40% 100% Financial Reconciliation to ensure there should not be any open items. – 20% Projects for process improvement / Driving RCAs / Complaint analysis/ Training/Floor Communication – 10% Timely Creation of business SOP’s with timely updation – 10% Strong Process knowledge of SBI card product and process. Strong analytical & presentation skills. Excellent verbal and written skills. Must be a quick thinker and be able to think of solutions to customer problems instantly. Ability to maintain excellent customer relations Must be organized and meticulous in work. Proficiency in MS Word, Excel & Powerpoint would be preferred. Graduate in any stream 3 – 5 Years experience of minimum 3 years in Credit card industry

Senior Vice President – Cost & Infra, PSA & NFTE Lifecycle Management

Gurugram, India

PSA Management NFTE Life Cycle Management Processes Infra Management Cost Management & Analytics Payout Management NFTE Disciplinary Action Policy & Investigations Process Excellence Audit

 

PSA Management NFTE Life Cycle Management Processes Infra Management Cost Management & Analytics Payout Management NFTE Disciplinary Action Policy & Investigations Process Excellence Audit

Senior Executive – Contact Center, Social Media

Gurugram, India

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

 

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

Senior Executive – Contact Center, Social Media

Gurugram, India

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

 

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

Manager – Contact Center, Social Media

Gurugram, India

Position Responsibilities Ensure wing to wing resolution of social media cases with utmost accuracy and deliver best in class service, Final resolution to be communication to customers Liaison with Sales, marketing, Risk, Product, pricing, and collection for the deviations, Service Nos and change/improvement in process to drive Customer Centricity Work proactively on probable escalation/Early Warning Signal triggers as per defined process Eliminating repeated errors, wrong referral and incorrect tagging made by agents working closely with Quality and training team Partner for Process Simplification Drive Projects  – To enhance customer satisfaction and reduce customer driven variability To manage the day–to-day planning, operation and problem-solving of team of 20 tenured FTEs to meet with the required service level components, standards. Ensure escalations and complaints from customers are resolved with urgency and kept at a minimum through regular coaching and feedback to the team.

 

Position Responsibilities Ensure wing to wing resolution of social media cases with utmost accuracy and deliver best in class service, Final resolution to be communication to customers Liaison with Sales, marketing, Risk, Product, pricing, and collection for the deviations, Service Nos and change/improvement in process to drive Customer Centricity Work proactively on probable escalation/Early Warning Signal triggers as per defined process Eliminating repeated errors, wrong referral and incorrect tagging made by agents working closely with Quality and training team Partner for Process Simplification Drive Projects  – To enhance customer satisfaction and reduce customer driven variability To manage the day–to-day planning, operation and problem-solving of team of 20 tenured FTEs to meet with the required service level components, standards. Ensure escalations and complaints from customers are resolved with urgency and kept at a minimum through regular coaching and feedback to the team.

Senior Executive – Customer Services, Super Premium

Gurugram, India

Would be part of Super Premium team in customer services specializing in managing relationship of Super Premium Card holders.

 

Would be part of Super Premium team in customer services specializing in managing relationship of Super Premium Card holders.

Senior Manager – Transactional Monitoring

Gurugram, India

Senior Manager Collection Transaction Monitoring

 

Senior Manager Collection Transaction Monitoring

Senior Executive – Contact Center, Social Media

Gurugram, India

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

 

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

Assistant Manager – Escalation Desk

Gurugram, India

Role Summary Resolving complaints / escalations received through different channels. Responsible for providing best possible solution to end customer. Identify root causes for escalations, suggest process improvements. Highlight to all stakeholders on escalations received. Liaison with other departments on RCA’s for closure for better service delivery. Ensure overall effective and efficient service delivery. Ensure sub processes CTQ’s and deliverables.

 

Role Summary Resolving complaints / escalations received through different channels. Responsible for providing best possible solution to end customer. Identify root causes for escalations, suggest process improvements. Highlight to all stakeholders on escalations received. Liaison with other departments on RCA’s for closure for better service delivery. Ensure overall effective and efficient service delivery. Ensure sub processes CTQ’s and deliverables.

Senior Executive – Contact Center, Social Media

Gurugram, India

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

 

We are looking for individuals to monitor, listen and respond to customers queries in a “Social” way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

Assistant Manager – Marketing Ops

Gurugram, India

Process KPIs, Accelerated Response & Resolution TAT, Productivity -100%, Delivering Quality of services, zero escalation/Repeats. – 20% Timely offer fulfillments – Monitoring of files, highlight if any issues identified, process gap, improvement ideas/ zero stock out issues – 40% 100% Financial Reconciliation to ensure there should not be any open items. – 20% Projects for process improvement / Driving RCAs / Complaint analysis/ Training/Floor Communication – 10% Timely Creation of business SOP’s with timely updation – 10% Strong Process knowledge of SBI card product and process. Strong analytical & presentation skills. Excellent verbal and written skills. Must be a quick thinker and be able to think of solutions to customer problems instantly. Ability to maintain excellent customer relations Must be organized and meticulous in work. Proficiency in MS Word, Excel & Powerpoint would be preferred. Graduate in any stream 3 – 5 Years experience of minimum 3 years in Credit card industry

 

Process KPIs, Accelerated Response & Resolution TAT, Productivity -100%, Delivering Quality of services, zero escalation/Repeats. – 20% Timely offer fulfillments – Monitoring of files, highlight if any issues identified, process gap, improvement ideas/ zero stock out issues – 40% 100% Financial Reconciliation to ensure there should not be any open items. – 20% Projects for process improvement / Driving RCAs / Complaint analysis/ Training/Floor Communication – 10% Timely Creation of business SOP’s with timely updation – 10% Strong Process knowledge of SBI card product and process. Strong analytical & presentation skills. Excellent verbal and written skills. Must be a quick thinker and be able to think of solutions to customer problems instantly. Ability to maintain excellent customer relations Must be organized and meticulous in work. Proficiency in MS Word, Excel & Powerpoint would be preferred. Graduate in any stream 3 – 5 Years experience of minimum 3 years in Credit card industry

Assistant Manager – Escalation Desk

Gurugram, India

Role Summary Resolving complaints / escalations received through different channels. Responsible for providing best possible solution to end customer. Identify root causes for escalations, suggest process improvements. Highlight to all stakeholders on escalations received. Liaison with other departments on RCA’s for closure for better service delivery. Ensure overall effective and efficient service delivery. Ensure sub processes CTQ’s and deliverables.

 

Role Summary Resolving complaints / escalations received through different channels. Responsible for providing best possible solution to end customer. Identify root causes for escalations, suggest process improvements. Highlight to all stakeholders on escalations received. Liaison with other departments on RCA’s for closure for better service delivery. Ensure overall effective and efficient service delivery. Ensure sub processes CTQ’s and deliverables.

Assistant Manager – Escalation Desk

Gurugram, India

Role Summary Resolving complaints / escalations received through different channels. Responsible for providing best possible solution to end customer. Identify root causes for escalations, suggest process improvements. Highlight to all stakeholders on escalations received. Liaison with other departments on RCA’s for closure for better service delivery. Ensure overall effective and efficient service delivery. Ensure sub processes CTQ’s and deliverables.

 

Role Summary Resolving complaints / escalations received through different channels. Responsible for providing best possible solution to end customer. Identify root causes for escalations, suggest process improvements. Highlight to all stakeholders on escalations received. Liaison with other departments on RCA’s for closure for better service delivery. Ensure overall effective and efficient service delivery. Ensure sub processes CTQ’s and deliverables.

Executive – Customer Services, T1 Service

Gurugram, India

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

 

Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders Needs to ensure all Customer Services Requests, Complaints & Queries are resolved as per the TAT defined Employee is expected to demonstrate highest standards in call quality & product knowledge to deliver on superlative customer experience.

Assistant Manager – Chargeback

Gurugram, India

SBI Card Job Description Format Position Assistant Manager – Chargeback TL Product / Function Chargeback Location Gurgaon Band 5 Designation of Reporting Manager Manager – Chargeback Team Size – Direct Reports – Level 10-15

 

SBI Card Job Description Format Position Assistant Manager – Chargeback TL Product / Function Chargeback Location Gurgaon Band 5 Designation of Reporting Manager Manager – Chargeback Team Size – Direct Reports – Level 10-15

Assistant Manager – Escalation Desk

Gurugram, India

Role Summary Resolving complaints / escalations received through different channels. Responsible for providing best possible solution to end customer. Identify root causes for escalations, suggest process improvements. Highlight to all stakeholders on escalations received. Liaison with other departments on RCA’s for closure for better service delivery. Ensure overall effective and efficient service delivery. Ensure sub processes CTQ’s and deliverables.

 

Role Summary Resolving complaints / escalations received through different channels. Responsible for providing best possible solution to end customer. Identify root causes for escalations, suggest process improvements. Highlight to all stakeholders on escalations received. Liaison with other departments on RCA’s for closure for better service delivery. Ensure overall effective and efficient service delivery. Ensure sub processes CTQ’s and deliverables.

Senior Executive – Chargeback

Gurugram, India

SBI Card Job Description Format Position Sr. Exec – Chargeback Product / Function Chargeback Location Gurgaon Band 5 Designation of Reporting Manager AM/ Manager – Chargeback Team Size – Direct Reports – Level NA

 

SBI Card Job Description Format Position Sr. Exec – Chargeback Product / Function Chargeback Location Gurgaon Band 5 Designation of Reporting Manager AM/ Manager – Chargeback Team Size – Direct Reports – Level NA

Assistant Manager – Area Sales, Telecalling

Mumbai, India

the incumbent would be managing a group of tele callers to source credit card from the assigned market

 

the incumbent would be managing a group of tele callers to source credit card from the assigned market

Manager – Field Monitoring

Mumbai, India

the incumbent, as a Frontend Control – Manager, will have to manage vendors, coach & mentor them. will have to perofrm vendor process quality check.

 

the incumbent, as a Frontend Control – Manager, will have to manage vendors, coach & mentor them. will have to perofrm vendor process quality check.

Manager – Relationship Manager, Super Premium

Mumbai, India

  1. This is a frontline sales position and is responsible for achieving monthly & annual sales targets of a Super Premium card directly to NHIs, CXOs and other such good profile customers & opinion makers in the society

 

  1. This is a frontline sales position and is responsible for achieving monthly & annual sales targets of a Super Premium card directly to NHIs, CXOs and other such good profile customers & opinion makers in the society

Manager – Relationship Manager, Super Premium

Mumbai, India

  1. This is a frontline sales position and is responsible for achieving monthly & annual sales targets of a Super Premium card directly to NHIs, CXOs and other such good profile customers & opinion makers in the society

 

  1. This is a frontline sales position and is responsible for achieving monthly & annual sales targets of a Super Premium card directly to NHIs, CXOs and other such good profile customers & opinion makers in the society

Assistant Manager – Area Sales, Telecalling

Mumbai, India

Opening for Assistant Manager – Area Sales (D2C Telecalling) Mumbai. the manager is supposed to handle a team of tele callers to source credit cards from assigned mkt

 

Opening for Assistant Manager – Area Sales (D2C Telecalling) Mumbai. the manager is supposed to handle a team of tele callers to source credit cards from assigned mkt

Manager – Area Sales, Banca

Ahmedabad, India

This is a key position of SBI Card. People management, Relationship management, Process management are key attributes of this profile. A person who is looking for study growth and aspiring for high delivery can fit for this position.

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